Privacy Policy
Welcome to Elysianoble ("we," "our," "us"). Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.elysianoble.com (the “Site”) or use our services.
By accessing or using our Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.
Information We Collect
We may collect the following types of information when you interact with us:
A. Information You Provide Directly
• Personal Information: Name, email address, phone number, billing and shipping address.
• Account Details: Login credentials (if you create an account).
• Payment Information: We use secure third-party payment processors and do not store credit card details.
• Customer Support Information: Any details you provide when contacting us for assistance.
B. Information Collected Automatically
• Device Information: IP address, browser type, operating system, and device identifiers.
• Browsing Data: Pages visited, time spent, and interaction with website features.
• Cookies & Tracking Technologies: We use cookies to enhance user experience, analyze traffic, and personalize content.
C. Information from Third Parties
We may receive data from:
• Payment processors (e.g., PayPal, Stripe).
• Shipping and logistics partners.
• Social media platforms (if you interact with us via social media).
How We Use Your Information
We use the collected information for:
Order Processing & Fulfillment: Managing orders, processing payments, and arranging deliveries.
Customer Service: Responding to inquiries, processing refunds, and improving user experience.
Personalization: Recommending products based on browsing history.
Marketing & Promotions: Sending promotional emails, newsletters, and offers (with your consent).
Security & Fraud Prevention: Detecting and preventing fraudulent activities.
Legal & Compliance Requirements: Complying with applicable laws and regulations.
How We Share Your Information
We do not sell or rent your personal information. However, we may share it with trusted third parties:
• Payment Processors: Secure transactions via [e.g., PayPal, Stripe, Shopify Payments].
• Shipping Partners: Carriers like FedEx, UPS, DHL for order delivery.
• Analytics & Advertising Services: Google Analytics, Facebook Ads (for website insights and marketing).
• Legal Authorities: If required by law or to protect our rights.
All third-party partners are obligated to protect your data in compliance with privacy laws.
Cookies & Tracking Technologies
We use cookies and similar tracking technologies to improve your browsing experience. These include:
Essential Cookies: Required for site functionality (e.g., shopping cart, login).
Analytics Cookies: Track visitor behavior to enhance website performance.
Marketing Cookies: Help us show relevant ads based on browsing history.
Managing Cookies: You can disable cookies through your browser settings, but some website features may not function properly.
Data Security & Protection
We implement industry-standard security measures to safeguard your data:
SSL Encryption: Ensures secure data transmission.
PCI Compliance: Follows industry standards for secure payment processing.
Restricted Access: Only authorized personnel have access to personal data.
While we take precautions, no online data transmission is 100% secure. Please use strong passwords and protect your account credentials.
Your Rights & Choices
Depending on your location, you may have the following rights under GDPR, CCPA, or other privacy laws:
Access & Correction: Request a copy of your personal data or update incorrect details.
Data Deletion: Request deletion of your personal data (except where legally required to retain it).
Opt-Out of Marketing: Unsubscribe from promotional emails at any time.
Cookies Control: Adjust cookie preferences in browser settings.
To exercise your rights, contact us at cs@elysianoble.com
International Data Transfers
Since we offer worldwide shipping, your data may be transferred to, stored, and processed in different countries. We ensure that appropriate safeguards are in place to protect your data.
Third-Party Links
Our website may contain links to third-party websites (e.g., social media, payment gateways). We are not responsible for their privacy policies and recommend reviewing them before providing personal information.
Children's Privacy
Our website is not intended for children under 13. We do not knowingly collect data from minors. If you believe we have collected information from a child, please contact us for immediate removal.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the "Last Updated" date. If changes are significant, we will notify you via email or website notice.
Contact Us
For any questions regarding this Privacy Policy or your personal data, you can reach us at:
Email: cs@elysianoble.com
Phone: +1 (800) 284-0134
Live Chat: Available on our website
Website: www.elysianoble.com