A baby hip seat carrier takes the weight of a sitting child off your arm and onto a padded stool around your waist, which helps on long walks through a shop or at a family day out. The removable shoulder strap adds a second support point, and the pockets in the stool hold a bottle, a diaper or your phone. It is part of our Baby Care collection.
Key features
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Rated load – 20 kg, as listed by the maker
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Four ways to carry – front facing, face-to-face, side carry and horizontal
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Storage in the seat – zip pocket for a bottle and diaper, plus a side pouch for a phone
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Four colors – gray, pink, green or blue fabric
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Waist buckle – a wide belt and buckle hold the stool in place
Specifications
| Type |
Hip seat carrier with shoulder strap |
| Maximum load |
20 kg (44 lb) |
| Carry positions |
Front facing, face-to-face, side, horizontal |
| Model |
DJ-2768 |
| Pattern |
Solid color |
Before you use it
- Check every buckle and seam each time, and stop using the carrier if anything is worn or loose.
- Keep your baby's face clear and watch their breathing at all times.
- Do not leave a child sitting in the carrier when you take it off.
Frequently asked questions
From what age can a baby use this hip seat carrier?
Use a hip seat carrier only once your baby can hold their head up and sit steadily with support, and ask your pediatrician if you are unsure. It is not a newborn carrier.
Can I use the baby hip seat carrier for a toddler?
Yes, as long as the child weighs no more than the 20 kg limit of this baby hip seat carrier and you keep one hand on them.
Is the baby hip seat carrier safe for hands-free walking?
Keep one hand on your child in the baby hip seat carrier. Do not run, cook or ride while wearing it, and check that the buckle is closed before you lift the child in.
Buying more than one, ordering again, or shopping for a gift or event? Email cs@elysianoble.com with the product link for a personal quote.
Shipping and returns – see our Shipping Policy and Refund Policy for delivery times and how returns work.
At Elysianoble, customer satisfaction is our top priority. We understand that sometimes a product may not meet your expectations, and we are committed to making the return and refund process as smooth as possible. Please review our policy below to ensure a hassle-free experience.
Eligibility for Returns
You may request a return if:
The item is unused, unworn, and in its original packaging.
All original tags, labels, and accessories are included.
The return request is made within 15 days of delivery.
We do not accept returns for:
Perishable goods (food, plants, etc.)
Personal hygiene items (makeup, skincare, undergarments, etc.)
Digital downloads or subscription-based products
Custom-made, personalized, or clearance sale items
If your item does not qualify for a return, we may still offer partial refunds or store credit in certain cases.
How to Request a Return
We want you to be completely satisfied with your purchase. If you need to return an item, follow these simple steps:
Contact Us – Reach out to our customer support team via Contact Us or email us at cs@elysianoble.com with your order number and reason for the return.
Approval & Instructions – If your return is eligible, we will provide return authorization and shipping details.
Prepare the Return – Pack the item securely in its original packaging. Include a copy of your receipt or order confirmation along with a note stating the reason for the return.
Ship the Return – Use a track able shipping method to send the item to the return address provided by our team.
Processing & Refund – Once we receive and inspect the item, we will process your refund or exchange.
Notes: Customers are responsible for return shipping costs unless the item is defective or incorrect.
Refund Process
Once we receive and inspect your returned item:
If approved, a refund will be issued to your original payment method within 15 business days.
If denied, we will notify you via email with further options.
Refunds may take 3 days to reflect, depending on your bank or payment provider.
Exchanges
We offer exchanges if:
The item is defective or damaged.
You received the wrong product.
Contact us at cs@elysianoble.com to request an exchange. If the replacement is unavailable, we will offer a full refund.
Order Cancellations
You may cancel your order if:
The request is made before shipping.
The order is not custom or personalized.
Once shipped, cancellations are not possible, but you can initiate a return after receiving the item.
Damaged, Defective, or Incorrect Items
If you receive a damaged or incorrect item, contact us within 48 hours of delivery with:
Photos of the product & packaging
Order number and details
We will arrange a free replacement or full refund after reviewing your claim.
Late or Missing Refunds
If you haven't received your refund yet:
Check your bank statement – it may take time to process.
Contact your payment provider – processing times vary.
Still no refund? Email us at cs@elysianoble.com, and we’ll assist you.
Return Shipping Address
For return instructions and address details, please contact us at cs@elysianoble.com before shipping your item.
Contact Us
For any refund or return inquiries, reach out to us:
Email: cs@elysianoble.com
Phone: +1 (800) 284-0134
Live Chat: Available on our website
Website: www.elysianoble.com
Important: We reserve the right to modify this policy at any time. Please review it regularly for updates.
